Billing & Payment

For account billing or payment questions:

We can now service your account anywhere, anytime - online 24 hours a day, 7 days a week. For your convenience, we accept Debit, VISA, MasterCard, Discover and electronic checks. Simply visit our website, select Online Bill Pay or consider contacting us through one of the options listed below.

  • Phone: 941.723.4570
    Representatives are available from 8 am – 5 pm, Monday – Friday
  • Lobby Location:
    Visit us in person from 8 am – 5 pm, Monday – Friday
    516 8th Ave W
    Palmetto, FL 34221
  • 24-Hour Bill Payment Drop Box:
    The drop box is located on south side of the building, non-cash payments only
  • Email:
  • Mail: To send a payment by mail, please include your payment stub, your 5-digit account number, or service address with your payment (made payable to the City of Palmetto) to:
    City of Palmetto
    P.O. Box 1209
    Palmetto, FL 34220